The version marked Active is automatically attached whenever a proposal or contract is sent to a client.
Business information
Financial rules
Scheduling rules
Service zones
Holiday calendar
Days marked as holidays apply weekend rate to doulas and ×1.5 rate to clients, regardless of the day of the week.
Add admin user
New zone
Which questionnaire?
This doesn't change the client's saved service type unless you pick something different below.
Which responses?
This client has completed both questionnaires — pick which one to view.
All
Lead
Proposal sent
Awaiting retainer
Archived
All
Active
Inactive
Expiring soon
All
Active
Inactive
Overnight
Daytime
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💰
Date
Type
Client / doula
Amount
Status
Actions
New client
Mother
Father
Address
Baby
Contract
Adjusted service end
Rates
Doula pay override (twins / multiples)
Leave blank for normal cases. If set, ANY doula assigned to this client is paid this rate instead of her usual rate — for extra compensation on twins, triplets, etc. Does not affect what the client is billed.
Service phases
Click each day with service. Each period can have different hours and shift type.
New shift period
Select service days
Select days to preview
Contract details
Entered manually — this exact number is what appears on the signed contract ("services for ___ days per week"), instead of being calculated from the shift calendar, since weeks can vary (holidays, partial weeks, etc.).
Contract total & retainer
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Retainer payment
New doula
Required information
Work details
🗓 Applied automatically on Saturdays and Sundays
Personal information (filled by doula on first login)
ℹ️ Document number is masked — last 4 digits visible only.
Service zones
Select all zones this doula can cover. Hold Ctrl/Cmd to select multiple.
No zones available. Create zones in Settings first.
New transaction
All
Standard
Carrot
Drafts
Sent
Paid
to
New Invoice
Invoice details
Carrot / Insurance details
Bill from
Doula information
Bill to
Services
to
Date
Description
Hrs
Rate ($/hr)
Total
TOTAL
$0.00
Carrot reimbursement summary
Notes / Credits message
Pending review
Approved
Rejected
Doula Accounts
Invite doula
Select a doula from your system and enter her email. She will receive an invitation to set up her password and access the Doula Portal.
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Pending (light)
Confirmed (solid)
Cancelled
Schedule change
🌙 Overnight☀️ Daytime⠿ drag · click to manage
Shift details
Add shift
Manage availability
SUN
MON
TUE
WED
THU
FRI
SAT
Available
Unavailable
Intake responses
Add addendum
Rates
Weekly schedule
Configure each week. Use "copy ↓" to repeat a pattern.